Operations and Operations Management in Business
Operations management is a very vital component of any business enterprise. It plays a crucial role in the success of a business. Operation function in a company is an area that deals with the creation of products or services in an enterprise. The field of operations is crucial, as well as challenging for all types of businesses, ranging from producers to retailers of products and services.
The Importance of Operations Management
- Work Standardization
Operations refer to all activities that are required to create and deliver products and services. The activities include procurement through to distribution. A business must have three primary functions, finance, operations, and marketing. Proper operations management is crucial as it deals with the generation of a product or service. When developing a product or service, operation activities in typical manufacturing set up may include managing the purchases, controlling the inventory, quality control, and assurance, managing storage facility, and logistics. In a service delivery setting, the activities include customer care, data storage, IT support, or security. An example of a standardized service is a company that offers cheap parcel delivery.
- Planning and Coordination
Management of the company’s operations supplements the recommendations of finance and marketing sections. Research and development develop a product according to the customers’ needs. The finance department makes cost considerations and projections. The human resource does the hiring of skilled people. It is the operations department that integrates research, finance, and human resource functions together. So, operation management is a process of creating a product or service according to precise specifications, within the provided budget by using the best skills, labour, and machinery. Therefore, operations determine the company’s ability to compete by offering an opportunity for the business to improve in productivity hence resulting in profitability.
- Continuous Development
Operation management is a costly function of any business as it holds the more significant portion of the assets, but the outcome is excellent. It helps in the standardization of work processes, creating operations management is important for a company’s continuous improvement. No system can be useful if it is not well planned. Irrespective of size, companies must be effective and efficient in the production and delivery of products and services. Operation professionals determine a long-term planning strategy that supports the company’s goals through collaboration with other managers. Operations managers give directions regarding achieving specific objectives. They take steps and make modifications when the company’s goals achievements are not in line with the policies.
Key Aspects of Operations
In conclusion, operations management impacts the overall productivity and profitability of any business enterprise. It measures the efficiency of managers and other workers, hence accelerating individual and company’s progress. Operations management is the company’s engine room where prudent decisions and plans emerge. Lack of proper operations management can cause problems in product design and delivery failures. In any enterprise, a well-designed operations plan is the pillar and strengthens the probability of fulfilling and shipping orders on time, keeping customers happy and fuelling the company’s success.
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