The right IT infrastructure can transform your business. From increased productivity to faster response times, your IT setup is integral to your commercial success. However, it isn’t just your IT infrastructure that’s important. Having access to on-going IT support is essential if you want to keep your business functioning optimally. To learn more, take a look at why you should invest in IT support in 2020.

1. Remote Working

More people than ever have worked from home in 2020, and it’s a trend that’s likely to continue. The COVID-19 outbreak closed businesses and workplaces, which meant employees were forced to work from home. Fortunately, remote working is made possible by cloud computing, remote logins and 24/7 IT support.

When you’ve got a distributed workforce, employees will be using a wider range of devices to access your network. Inevitably, this can lead to issues with logins and functionality. You’ll need an IT support team on hand to resolve these issues and to enable your teams to work efficiently from any location.

2. Increased Cybersecurity

The post-COVID business landscape is giving cybercriminals new opportunities to target companies and individuals. With more people working from home, companies are inadvertently leaving their networks open to attacks or infiltration.

IT support is an important investment. With proactive IT support, you can ensure your cybersecurity measures remain updated and operational at all times. As a full-service IT partner tailored to the client’s needs, Impreza safeguards your business, secures your data and eradicates disruptions. With more than 20 years’ experience in the industry, it’s easy to see why so many firms trust them to secure, maintain and improve their IT networks.

3. Cloud Computing

If your business hasn’t already switched to a cloud-based network, it’s something you may be considering. The increased flexibility of cloud-based servers makes it easier to facilitate remote working, which is something all companies are trying to do in 2020. However, this isn’t the only advantage of cloud-based systems. The latest innovations, such as edge computing, make cloud networks faster than ever, which ensures your business can outperform your competitors.

4. Minimal Downtime

Almost every function of your business will rely on technology in some way or another. Whether you’re processing a transaction, releasing content on your website or trying to access a customer’s details, you’ll be reliant on your network, data and hardware. Without access to expert IT support services, you’ll find that your company experiences increased downtime, particularly in comparison to other businesses.

Not only does this affect your efficiency and productivity, it can cause customers to lose trust in your firm. If you want to protect your reputation, minimise downtime, and deliver exemplary customer service, it’s vital to have access to the IT support services you need.

Implementing IT Support

Although IT support is critical for your business, you needn’t worry about hiring an in-house team. For most businesses, an in-house IT department isn’t a viable option. By outsourcing your needs to experienced IT consulting firms, however, you can access the expertise and knowledge you require at any time. Furthermore, outsourcing your IT support enables you to build a professional network in the fastest and most cost-effective way.