Digital marketing expert. Data analyst. IT system admin. ASCII developer.
There is no denying that roles that include IT skills have regularly been increasing over the past few years. It is nowadays impossible to imagine a business environment in which there is no digital technology. However, with the increase of digital requirements, the world of IT is reshaping how businesses work, interact and engage with their audience. Consequently, the companies of tomorrow have a complex task to adjust to an environment in constant evolution. It’s not only a matter of considering how to best use technology. Professionals need to understand how the digital revolution affect people in everyday communication.
A new definition of confidential data
In May 2018, GDPR came into force in Europe and the rest of the world. The ability to better protect user data from cybersecurity issues such as network defence, threat hunting and risk assessment has been perceived positively by security professionals. The redaction of data available in Whois records after May 2018 is thought to present an opportunity for scammers as a result of data loss post-GDPR. Ultimately, it’s fair to assume that in the long term the definition of confidentiality and confidential data might evolve to meet new requirements. Customers want to avoid data breach threats which can affect the way companies will collect data in the future. Passwords, dates of birth, card details or even postal address might be replaced or become obsolete.
Large-scale collaboration projects
As IT experts experience niche specialisations, the development of large-scale collaboration processes is increasingly complex. In the long term, dynamic production will require the setup of an agile, collaborative environment, such as Software Driven World, which can combine multiple teams, timelines, roles and users around one project. In real life, software projects tend to be focused on one company, implying that the back-and-forth agile exchange occurs in group manageable groups or is abandoned. Going forward, businesses need to embrace partnership development through facilitating cooperation tools to remain competitive in a changing market.
Maximised accessibility for all
Accessibility is no novelty. However; businesses still fail to understand the importance of creating IT systems that are accessible to all users. UX designs continue to focus on aesthetic layouts and navigability issues of websites. But handicaps that might affect the interaction with digital tools are too often ignored. While a playful Mario Bros video reminds businesses to make their premises accessible to wheelchair users, many companies still need to adjust their IT systems to welcome employees with impaired vision, reduced mobility or mental health issues.
User-friendly and human IT
Placing the user at the heart of IT security and effectiveness debates has never been more important. For instance, over 14 years after the launch of Googlemail, the security team of Amazon still fails to accept that the domains Gmail and Googlemail are the same, resulting in unnecessary security alerts for users. However, it retail giant can’t use security features as an excuse anymore. Clients are getting tired of the lack of intelligent user-friendliness displayed by Amazon.
The IT requirements of tomorrow are putting all users back in focus. From accessibility issues to effective and dynamic cooperation between large teams, the IT of tomorrow is built by people for people.
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