As an organisation, you want to be as efficient as possible when it comes to getting tasks done. Therefore, you need to hire competent and efficient workers. Administration roles are no different in this regard. To get the best administrators on board, you need to determine what recruitment success looks like for you. Once you know that, you can start implementing the four steps to getting the best administrators on board.
Use A Detailed Job Description
One of the first steps to getting the best administrators is writing a detailed job description. By providing your potential candidates with lots of information about what it means to be an administrator, you’ll make it easier for them to decide if this is the right position for them. A detailed job description will also help eliminate some of the stress from your recruitment process by making it clear what you’re looking for in a candidate. When creating job adverts and descriptions for roles in administration, it can be challenging to narrow down what you want for prospective candidates. To get started on your search for the top talent in your area, check out the expert advice in Hiring People’s content on key administration roles. They will be able to explain key administration responsibilities, as well as help you answer the question what does an administration person do?
Ask Your Employees For Referrals
An excellent way of getting the best administrators on board is by asking your employees for referrals. Your current team will know who and what you need, so it’s essential that you take their input into consideration when making a decision. They will also have a better understanding of the people they interact with on a daily basis, which is invaluable insight when looking for new hires.
Evaluate Candidate’s Skills With Assessments
Assessments are a great way to identify the candidates’ skills. You want to use an assessment that reflects the type of work they will be doing. For example, if you’re hiring someone for an admin position that needs to use Microsoft Excel, then you may want to see what they can do with figures for a mock report.
Emphasise The Need For Soft Skills
Administrators need to be personable and friendly. They also need to have good communication skills, be competent and efficient at their job, and be confident when speaking with customers. When you are selecting potential candidates for an administration position, make sure they demonstrate these qualities. Although it is not always easy to tell if someone has these soft skills during the interview process, you can ask them questions that will reveal their personalities.
- Tell me about a time when you needed to make changes to a project at the last minute.
- How do you handle complex customer interactions?
- Tell me about your strengths and weaknesses.
These are just a few examples of questions that would determine whether or not someone is a great candidate for your business. You can also give them small tasks to do during the interview process. This way, you can see how they perform in real-world situations and determine whether or not they will excel as an administrator for your company.
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